If signing in with your email address fails, you will need to sign in with your registered username instead.

This functionality is not currently available. We hope to add it back again soon.

You can change your username here: https://app.lwks.com/profile

You can reset your password here: https://app.lwks.com/forgot-password

You can reset your password here: https://app.lwks.com/forgot-password

These can be found here: https://lwks.com/terms-and-conditions

This can be done by clicking the "Delete account" button here: https://app.lwks.com/profile

There are recently produced tutorial videos which can be accessed here: https://lwks.com/quick-start-guide/

All the Lightworks documentation can be downloaded from the Downloads page: https://app.lwks.com/downloads.

These can be found here: https://app.lwks.com/profile

These can be found here: https://app.lwks.com/myproducts

First, search the forum - via the Search tab located at the top of the forum pages. If you cannot find a satisfactory answer, go to the most appropriate Forum Category, sign in and create a new post. Try to provide as much information as possible - such as your hardware setup and operating system, and the media you're working with. You can get in depth information about your media by using the 'MEDIAINFO' tool, available from Downloads > Tools.

Forum Moderators lock topics that have reached a state of resolution. Please create a new topic in the appropriate category.

Sign in and visit the Category of interest. At the top and bottom of the page there is a 'Subscribe' button. Clicking on this will result in result in you receiving email notifications of any new topics in that category.

These can be found here: https://app.lwks.com/myproducts

Any users in education - Students, Tutors or Trainers - can apply for an EDU discount which offers 50% discount off standard prices. You can apply for the discount by filling in the form available here: https://lwks.com/education/

Please sign in here: https://app.lwks.com/login select the "Profile" menu item and on the page that loads, please enter the correct "Country" for your profile and click "Save" Once saved, please click the "Update billing details" link, here you will be able to add your VAT number.

Check your forum subscriptions by signing in and clicking on your name to visit your profile page. Your topics and subscriptions are listed there. Click on an entry to access it, then click the unsubscribe button located at the top and bottom of the page.

We send two types of email: system (from the shop and forum) and marketing. You can only unsubscribe from system by deleting your account. You can unsubscribe from marketing by clicking the unsubscribe link included at the end of every email.